Privacy Policy

Welcome to Platinum Trader Funding (“we,” “us,” “our”). At Platinum Trader Funding, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access or use our online trading platform and related services (collectively, the “Services”).

1. Information We Collect

We collect personal information you voluntarily provide when registering for the Services or interacting with us.

• Personal Identifiers: Name, contact details (such as email and phone number), and address.
• Geolocation Data: Approximate location information collected for compliance with jurisdictional trading regulations.
• Financial Information: Payment information (e.g., credit card details) to process transactions on our platform.
• Usage Data: Information about your interactions with our Services, including IP address, browser type, operating system, device details, and browsing activity.

2. How We Use Your Information

We use your information for purposes including:

• Service Provision and Improvement: Processing transactions, managing your account, and providing customer support.
• Compliance and Security: Verifying your identity, meeting regulatory requirements, and securing our platform.
• Communication: Sending transactional updates, account information, and marketing materials (you may opt out of promotional messages at any time).
• Analytics and Research: Analyzing usage to improve our Services, troubleshoot issues, and maintain quality.

3. Sharing and Disclosure of Information

We may share your information with:

• Service Providers: Third-party vendors (e.g., payment processors, cloud services) that help operate our business.
• Legal Compliance: Disclosure in response to legal processes or to comply with laws and regulations.
• Business Transfers: In case of a merger, acquisition, or asset sale, information may be transferred to the acquiring entity.

4. Data Security

We employ administrative, technical, and physical safeguards to protect your information. However, no internet or electronic storage method is entirely secure, so we cannot guarantee absolute security.

5. Data Retention

Your personal information is retained as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

• Access and Correction: Requesting access to or correction of your data.
• Deletion: Requesting deletion of your data, subject to applicable exceptions.
• Opt-Out: Opting out of receiving marketing communications from us.

To exercise these rights, please contact us through our website’s contact channels.

7. Cookies and Tracking Technologies

Our platform may use cookies and tracking technologies to enhance your experience and gather usage information. You can disable cookies in your browser settings, though this may limit some functionality.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be reflected in the “Effective Date” at the top. We encourage you to review this policy from time to time.

9. Contact Us

For questions about this Privacy Policy, please reach out to us via the contact channels available on our website.